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Evidence Guide: CPPREP5005 - Manage teams in the property industry

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPREP5005 - Manage teams in the property industry

What evidence can you provide to prove your understanding of each of the following citeria?

Determine team requirements.

  1. Analyse and record requirements for teams in a property agency.
  2. Develop and record key performance indicators (KPIs) for teams which incorporate agency objectives, targets and are consistent with business strategies.
  3. Determine and develop role and responsibility descriptions for each team member.
  4. Determine structure of and develop plans for each team.
  5. Allocate resources to support attainment of team and agency KPIs.
Analyse and record requirements for teams in a property agency.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and record key performance indicators (KPIs) for teams which incorporate agency objectives, targets and are consistent with business strategies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and develop role and responsibility descriptions for each team member.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine structure of and develop plans for each team.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate resources to support attainment of team and agency KPIs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement strategies to manage teams.

  1. Communicate agency standards, culture and business expectations to teams.
  2. Communicate agency team targets and roles to agency staff.
  3. Establish and maintain communication within and between teams.
  4. Promote balanced participation of team members in discussions and activities.
  5. Negotiate work roles of team members to balance team goals, job requirements and team members' individual difference.
Communicate agency standards, culture and business expectations to teams.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate agency team targets and roles to agency staff.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and maintain communication within and between teams.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote balanced participation of team members in discussions and activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate work roles of team members to balance team goals, job requirements and team members' individual difference.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage team performance.

  1. Implement strategies to provide training, coaching and mentoring for team members.
  2. Implement strategies to address team or individual performance issues and provide constructive feedback.
  3. Implement strategies to monitor conduct of teams according to legal requirements and agency policy.
  4. Implement conflict resolution processes to support team effectiveness.
  5. Review team member's performance and use results in planning individual professional development.
  6. Manage and review allocation resources to support attainment of targets and KPIs.
Implement strategies to provide training, coaching and mentoring for team members.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement strategies to address team or individual performance issues and provide constructive feedback.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement strategies to monitor conduct of teams according to legal requirements and agency policy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement conflict resolution processes to support team effectiveness.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review team member's performance and use results in planning individual professional development.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage and review allocation resources to support attainment of targets and KPIs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate team performance.

  1. Collect, record and use qualitative and quantitative data to evaluate achievement of KPIs.
  2. Use evaluation data to determine, record and implement improvements to maximise achievement of KPIs.
Collect, record and use qualitative and quantitative data to evaluate achievement of KPIs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use evaluation data to determine, record and implement improvements to maximise achievement of KPIs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge